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0x80240037 windows 2012 r2

0x80240037 windows 2012 r2

Общие обсуждения

Добрый день.
У меня возникла проблема, с которой я пытаюсь биться уже как третьи сутки =(
Есть WSUS сервер на win2012r2, к которому не могут подцепиться 2 сервера на win2012r2 — сервер даже их не видит (другие пару тачек на win7 корректно подцепляются и качают обновы).

В групповых политиках прописан адрес обновлений для интрасети и статистики: http // wsus.home.local:8530
1. Групповая политика применяется (это проверялось путем gpresult /r на проблемных серверах, которые не могут подцепиться к wsus).
2. С проблемных машин проверял наличие открытого порта на сервере wsus (telnet wsus.home.local 8530) — все ок.
3. Пробовал принудительно авторизовать клиентов — wuauclt /resetauthorization /detectnow /reportnow — проблема сохраняется.
4. на данных тачках установлен framework 3.5
5. Смотрел логи на двух проблемных машинах в c:\wundows\windowsupdate.log и там постоянно фигурирует ошибка

WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037

2018-09-20 09:55:23:060 860 6e4 Agent *********** Agent: Initializing Windows Update Agent ***********
2018-09-20 09:55:23:060 860 6e4 DnldMgr Download manager restoring 0 downloads
2018-09-20 09:55:23:076 860 6e4 AU ########### AU: Initializing Automatic Updates ###########
2018-09-20 09:55:23:076 860 6e4 AU AIR Mode is disabled
2018-09-20 09:55:23:076 860 6e4 AU # Policy Driven Provider: http // wsus.home.local:8530
2018-09-20 09:55:23:076 860 6e4 AU # Detection frequency: 12
2018-09-20 09:55:23:076 860 6e4 AU # Approval type: Scheduled (Policy)
2018-09-20 09:55:23:076 860 6e4 AU # Auto-install minor updates: Yes (User preference)
2018-09-20 09:55:23:076 860 6e4 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2018-09-20 09:55:23:076 860 6e4 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2018-09-20 09:55:23:076 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 09:55:23:107 860 6e4 AU AU finished delayed initialization
2018-09-20 09:55:23:107 860 6e4 AU OOBE is in progress, so cannot perform Accelerated Install
2018-09-20 09:55:23:123 860 6e4 AU Currently AUX is enabled — so not show any WU Upgrade notifications.
2018-09-20 09:55:23:123 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 09:55:23:123 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 09:55:23:138 860 6e4 AU Adding timer:
2018-09-20 09:55:23:138 860 6e4 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2018-09-20 07:23:53, not idle-only, not network-only
2018-09-20 09:55:23:138 860 778 DnldMgr Asking handlers to reconcile their sandboxes
2018-09-20 09:55:46:405 860 6e4 AU OOBE is in progress, so cannot perform Accelerated Install
2018-09-20 09:55:46:405 860 6e4 AU Currently AUX is enabled — so not show any WU Upgrade notifications.
2018-09-20 09:55:46:405 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 09:55:46:405 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 09:55:46:405 860 6e4 AU OOBE is in progress, so cannot perform Accelerated Install
2018-09-20 09:55:47:983 860 6e4 AU OOBE is in progress, so cannot perform Accelerated Install
2018-09-20 09:55:47:983 860 6e4 AU Currently AUX is enabled — so not show any WU Upgrade notifications.
2018-09-20 09:55:47:983 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 09:55:47:983 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 09:55:47:983 860 6e4 AU OOBE is in progress, so cannot perform Accelerated Install
2018-09-20 10:00:14:289 860 6e4 AU ReAttemptDownloadsAsUserIfNecessary, No calls in download progress.
2018-09-20 10:00:14:289 860 6e4 AU OOBE is in progress, so cannot perform Accelerated Install
2018-09-20 10:00:14:289 860 6e4 AU Currently AUX is enabled — so not show any WU Upgrade notifications.
2018-09-20 10:00:14:289 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 10:00:14:289 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 10:00:14:305 860 6e4 AU OOBE is in progress, so cannot perform Accelerated Install
2018-09-20 10:01:18:563 860 fcc AU Triggering AU detection through DetectNow API
2018-09-20 10:01:18:563 860 fcc AU Triggering Online detection (non-interactive)
2018-09-20 10:01:18:563 860 fcc AU Adding timer:
2018-09-20 10:01:18:563 860 fcc AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2018-09-20 07:01:18, not idle-only, not network-only
2018-09-20 10:01:18:578 860 6e4 AU Windows OOBE is still in progress. AU deferring detection
2018-09-20 10:01:18:578 860 6e4 AU WARNING: BeginDetection failed, hr:0x8024a008
2018-09-20 10:01:18:578 860 6e4 AU All AU searches complete.
2018-09-20 10:01:18:578 860 6e4 AU # WARNING: Failed to find updates with error code 8024a008
2018-09-20 10:01:18:578 860 6e4 AU AU setting next detection timeout to 2018-09-20 07:31:18
2018-09-20 10:01:18:578 860 6e4 AU Adding timer:
2018-09-20 10:01:18:578 860 6e4 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2018-09-20 07:31:18, not idle-only, not network-only
2018-09-20 10:01:18:578 860 6e4 AU OOBE is in progress, so cannot perform Accelerated Install
2018-09-20 10:01:18:578 860 6e4 AU Currently AUX is enabled — so not show any WU Upgrade notifications.
2018-09-20 10:01:18:578 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 10:01:18:578 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 10:10:14:311 860 6e4 AU User login event timer expired for session id: 2.
2018-09-20 10:10:14:311 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 10:10:14:311 860 6e4 AU #############
2018-09-20 10:10:14:311 860 6e4 AU ## START ## AU: Install updates
2018-09-20 10:10:14:311 860 6e4 AU #########
2018-09-20 10:10:14:311 860 6e4 AU # Initiating scheduled install
2018-09-20 10:10:14:311 860 6e4 AU WARNING: There are no approved updates to install
2018-09-20 10:10:14:311 860 6e4 AU # Exit code = 0x8024000C
2018-09-20 10:10:14:311 860 6e4 AU #########
2018-09-20 10:10:14:311 860 6e4 AU ## END ## AU: Install updates
2018-09-20 10:10:14:311 860 6e4 AU #############
2018-09-20 10:16:58:817 860 394 IdleTmr Incremented idle timer priority operation counter to 1
2018-09-20 10:16:58:910 860 394 IdleTmr Decremented idle timer priority operation counter to 0
2018-09-20 10:17:05:479 860 28c IdleTmr Incremented idle timer priority operation counter to 1
2018-09-20 10:17:18:340 860 28c AU Triggering AU detection through DetectNow API
2018-09-20 10:17:18:340 860 28c AU Triggering Online detection (interactive)
2018-09-20 10:17:18:340 860 28c AU Adding timer:
2018-09-20 10:17:18:340 860 28c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2018-09-20 07:17:18, not idle-only, not network-only
2018-09-20 10:17:18:356 860 6e4 AU Windows OOBE is still in progress. AU deferring detection
2018-09-20 10:17:18:356 860 6e4 AU WARNING: BeginDetection failed, hr:0x8024a008
2018-09-20 10:17:18:356 860 6e4 AU All AU searches complete.
2018-09-20 10:17:18:356 860 6e4 AU # WARNING: Failed to find updates with error code 8024a008
2018-09-20 10:17:18:356 860 6e4 AU AU setting next detection timeout to 2018-09-20 07:47:18
2018-09-20 10:17:18:356 860 6e4 AU Adding timer:
2018-09-20 10:17:18:356 860 6e4 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2018-09-20 07:47:18, not idle-only, not network-only
2018-09-20 10:17:18:356 860 6e4 AU OOBE is in progress, so cannot perform Accelerated Install
2018-09-20 10:17:18:356 860 6e4 AU Currently AUX is enabled — so not show any WU Upgrade notifications.
2018-09-20 10:17:18:356 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 10:17:18:356 860 6e4 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2018-09-20 10:17:24:933 860 28c IdleTmr Decremented idle timer priority operation counter to 0
2018-09-20 10:27:24:957 860 9f4 AU Earliest future timer found:
2018-09-20 10:27:24:957 860 9f4 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2018-09-20 07:47:18, not idle-only, not network-only
2018-09-20 10:27:25:967 860 6e4 AU ########### AU: Uninitializing Automatic Updates ###########
2018-09-20 10:27:25:982 860 6e4 WuTask Uninit WU Task Manager
2018-09-20 10:27:26:077 860 6e4 AU Earliest future timer found:
2018-09-20 10:27:26:077 860 6e4 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2018-09-20 07:47:18, not idle-only, not network-only
2018-09-20 10:27:26:093 860 6e4 AU Earliest future timer found:
2018-09-20 10:27:26:093 860 6e4 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2018-09-20 07:47:18, not idle-only, not network-only
2018-09-20 10:27:26:140 860 6e4 Service *********
2018-09-20 10:27:26:140 860 6e4 Service ** END ** Service: Service exit [Exit code = 0x240001]
2018-09-20 10:27:26:140 860 6e4 Service *************

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Также пробовал отключать всус в групповых политиках и обновляться через интернет на серверах, но ошибка не уходит.

Буду рад любым мыслям и предложениям. Спасибо!

0x80240037 windows 2012 r2

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Question

I have set up a virtual network with two virtual machines. The first VM is Server 2008 R2 and is set up as a domain controller. The second VM is Server 2012 R2, and has been joined to the domain. The DC (TestVM1) is also set up as a DNS server. From TestVM2 (Server 2012 R2), I am able to log in using a domain login, and I am able to browse to a public website.

I was able to run Windows Updates from TestVM1, but when I attempt to run Windows Updates from TestVM2, it fails.

The Windows Update client shows «Error(s) found:» and «Code 8024402F».

Errors in WindowsUpdate.log include

2014-10-17 18:26:14:235 800 950 Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009

2014-10-17 18:26:26:238 800 950 Misc WARNING: Send failed with hr = 80072ee7.
2014-10-17 18:26:26:238 800 950 Misc WARNING: Proxy List used: Bypass List used : Auth Schemes used :
2014-10-17 18:26:26:238 800 950 Misc WARNING: Send request failed, hr:0x80072ee7
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: SendRequestUsingProxy failed for . error 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_CONTENT_TYPE) for X-CID failed. error 0x80072ef3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: DownloadCabFile: failed to get CDN Provider for error reporting, hr = 0X80072EF3
2014-10-17 18:26:26:238 800 950 Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_CONTENT_TYPE) for X-CCC failed. error 0x80072ef3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: DownloadCabFile: failed to get CDN Country for error reporting, hr = 0X80072EF3
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: Failed to download cab file from http://download.windowsupdate.com/c/msdownload/update/others/2014/08/13518740_b1b71791444e5dec0018bcd60303445108442c12.cab with error 0x8024402c
2014-10-17 18:26:26:238 800 950 PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 34, Old Count = 60
2014-10-17 18:26:26:317 800 950 PT + SyncUpdates round trips: 1
2014-10-17 18:26:26:317 800 950 PT WARNING: Sync of Updates: 0x8024402f
2014-10-17 18:26:26:317 800 950 PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2014-10-17 18:26:26:317 800 950 Agent * WARNING: Failed to synchronize, error = 0x8024402F
2014-10-17 18:26:26:317 800 950 Agent * WARNING: Exit code = 0x8024402F

This is blocking further work. Assistance would be greatly appreciated.

All replies

In most cases, the above errors are caused by small interruptions in communications between the computer to be updated and the update to be downloaded. These issues usually resolve themselves. Before you try the troubleshooting the error codes, try one or both of the following.

Exit Windows Update, wait 10 to 15 minutes, and then restart Windows Update to check for updates.
Turn on Windows Automatic Update so that updates are installed automatically every 24 hours.

If that fails, please try the following :

1. Click on Start, and then click Run.
2. Type cmd in the Open box to get a DOS prompt.
3. Type «net stop wuauserv» without the quotes at the command prompt, and press
Enter.
4. Delete (or put in recycle bin) the contents of
C:\WINDOWS\SoftwareDistribution (but not the SoftwareDistribution folder)

5. Type net start wuauserv at the command prompt, and press Enter.
6. Now try Windows Update again.

Tried to run Windows update and it failed again in the same manner. (Log showed it had also failed at about 4:30 AM EST)

Stopped the service, deleted the files, started the service, ran Windows Update, got the same failure.

Again tried steps Mekh suggested. No joy.

ReportingEvents.log from time last message and this:

<8BEDB9D9-6B02-4307-B471-964B9EE19027>2014-10-18 08:35:31:931-0400 1 148 [AGENT_DETECTION_FAILED] 101 <00000000-0000-0000-0000-000000000000>0 8024402f AutomaticUpdatesWuApp Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.
<0A55F1FD-BCA9-4BF6-AF71-55F0B9D1EA65>2014-10-18 13:36:00:765-0400 1 148 [AGENT_DETECTION_FAILED] 101 <00000000-0000-0000-0000-000000000000>0 8024402f AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.
<7F38D0BC-C04D-4BFE-98FA-07DA43EC91DE>2014-10-18 23:36:41:605-0400 1 148 [AGENT_DETECTION_FAILED] 101 <00000000-0000-0000-0000-000000000000>0 8024402f AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.
2014-10-19 04:37:11:225-0400 1 148 [AGENT_DETECTION_FAILED] 101 <00000000-0000-0000-0000-000000000000>0 8024402f AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.
2014-10-19 09:37:41:065-0400 1 148 [AGENT_DETECTION_FAILED] 101 <00000000-0000-0000-0000-000000000000>0 8024402f AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.
<29943982-596D-44FF-8130-BF059A3FB843>2014-10-19 14:38:12:003-0400 1 148 [AGENT_DETECTION_FAILED] 101 <00000000-0000-0000-0000-000000000000>0 8024402f AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.
<89CC9D99-B535-42F3-B681-ECE3110EDAB6>2014-10-19 19:38:31:624-0400 1 149 [AU_UNABLE_TO_CONNECT] 102 <00000000-0000-0000-0000-000000000000>0 0 AutomaticUpdates Failure Software Synchronization Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.
2014-10-20 00:39:01:312-0400 1 148 [AGENT_DETECTION_FAILED] 101 <00000000-0000-0000-0000-000000000000>0 8024402f AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.
2014-10-20 05:39:30:609-0400 1 148 [AGENT_DETECTION_FAILED] 101 <00000000-0000-0000-0000-000000000000>0 8024402f AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f.

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Have you configured anything on the TESTVM2?

The error code 0x8024402F usually occurs when there is connection issues with the Internet.

Verify you are connected to internet.
Make sure that Windows Firewall is turned on.
Disable all third-party firewalls [if any] temporarily.

I can open IE on TESTVM2 and connect to the internet.
Windows Firewall is turned on.
There are no 3rd party firewalls.

I have done very little to the VM since installing it.

1) I added Process Explorer
2) I added some shortcuts (Command Prompt, Notepad, Process Explorer) to the desktop

Windows Update continues to fail. Last attempt was at 5:46 PM EDT.

I would recommend you to spin up another testvm and join it to the DC and check if you can run the updates.

If the updates go through, you can delete the TESTVM2.

Just spun up another VM. Used image «a699494373c04fc0bc8f2bb1389d6106__Windows-Server-2012-R2-201409.01-en.us-127GB.vhd» (as I did previously). Verified that I can connect to a web site on the internet with IE.

This time tried to run Windows Update before joining the VM to the local domain. No joy.

WU succeeded in getting a cab file from:

The web server fe2 is running a local cert for the web site.

Tried stopping wuauserv, deleting the contents of C:\WINDOWS\SoftwareDistribution and restarting wuauserv. Still no joy.

I created a Testvm using the same image and the updates are going through. So, I am trying to involve someone familiar with this topic to further look at this issue.

Could you please let me know the VM size and the region?

I am having the exact same issue. Fresh build of Server 2012 R2 from the Microsoft Volume Licensing ISO. I tried before and after joining to the domain. Same error every time. Firewall is turned off. No AV. We do have a cloud proxy service, but I bypassed that as a test and got the same error message. I also tried to stop wuauserv and cleaning out the folder and starting it back up. No joy as well. My logs are below:

2014-10-28 14:28:46:104 696 4a4 AU ########### AU: Uninitializing Automatic Updates ###########
2014-10-28 14:28:46:104 696 4a4 WuTask Uninit WU Task Manager
2014-10-28 14:28:46:198 696 4a4 Service *********
2014-10-28 14:28:46:198 696 4a4 Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-10-28 14:28:46:198 696 4a4 Service *************
2014-10-28 14:29:24:198 696 5c8 Misc =========== Logging initialized (build: 7.9.9600.17092, tz: -0400) ===========
2014-10-28 14:29:24:198 696 5c8 Misc = Process: C:\Windows\system32\svchost.exe
2014-10-28 14:29:24:198 696 5c8 Misc = Module: c:\windows\system32\wuaueng.dll
2014-10-28 14:29:24:198 696 5c8 Service *************
2014-10-28 14:29:24:198 696 5c8 Service ** START ** Service: Service startup
2014-10-28 14:29:24:198 696 5c8 Service *********
2014-10-28 14:29:24:214 696 5c8 Agent * WU client version 7.9.9600.17092
2014-10-28 14:29:24:214 696 5c8 Agent * Base directory: C:\Windows\SoftwareDistribution
2014-10-28 14:29:24:214 696 5c8 Agent * Access type: No proxy
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Agent * Network state: Connected
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2014-10-28 14:29:24:214 696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2014-10-28 14:29:24:510 696 5c8 DtaStor Default service for AU is <00000000-0000-0000-0000-000000000000>
2014-10-28 14:29:24:510 696 5c8 DtaStor Default service for AU is <9482F4B4-E343-43B6-B170-9A65BC822C77>
2014-10-28 14:29:24:542 696 5c8 DtaStor Data store successfully created
2014-10-28 14:29:24:542 696 5c8 Agent *********** Agent: Initializing global settings cache ***********
2014-10-28 14:29:24:542 696 5c8 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2014-10-28 14:29:24:542 696 5c8 Agent * WSUS server:
2014-10-28 14:29:24:542 696 5c8 Agent * WSUS status server:
2014-10-28 14:29:24:542 696 5c8 Agent * Target group: (Unassigned Computers)
2014-10-28 14:29:24:542 696 5c8 Agent * Windows Update access disabled: No
2014-10-28 14:29:24:542 696 5c8 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2014-10-28 14:29:24:542 696 5c8 WuTask WuTaskManager delay initialize completed successfully..
2014-10-28 14:29:24:542 696 5c8 Report WARNING: Failed to initialize event uploader for new server <9482F4B4-E343-43B6-B170-9A65BC822C77>with hr = 8024043d.
2014-10-28 14:29:24:542 696 5c8 Report CWERReporter::Init succeeded
2014-10-28 14:29:24:542 696 5c8 Agent *********** Agent: Initializing Windows Update Agent ***********
2014-10-28 14:29:24:542 696 5c8 DnldMgr Download manager restoring 0 downloads
2014-10-28 14:29:24:557 696 5c8 AU ########### AU: Initializing Automatic Updates ###########
2014-10-28 14:29:24:557 696 5c8 AU AIR Mode is disabled
2014-10-28 14:29:24:557 696 5c8 AU # AU disabled through User preference
2014-10-28 14:29:24:557 696 5c8 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-10-28 14:29:24:557 696 5c8 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2014-10-28 14:29:24:557 696 5c8 AU AU finished delayed initialization
2014-10-28 14:29:24:557 696 234 DnldMgr Asking handlers to reconcile their sandboxes
2014-10-28 14:29:35:776 696 578 IdleTmr Incremented idle timer priority operation counter to 1
2014-10-28 14:29:37:307 696 52c AU Triggering AU detection through DetectNow API
2014-10-28 14:29:37:307 696 52c AU Triggering Online detection (interactive)
2014-10-28 14:29:37:323 696 5c8 AU #############
2014-10-28 14:29:37:323 696 5c8 AU ## START ## AU: Search for updates
2014-10-28 14:29:37:323 696 5c8 AU #########
2014-10-28 14:29:37:323 696 5c8 SLS Retrieving SLS response from server.
2014-10-28 14:29:37:323 696 5c8 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/<9482F4B4-E343-43B6-B170-9A65BC822C77>/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: Proxy List used: Bypass List used : Auth Schemes used :
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: Send request failed, hr:0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for . error 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
2014-10-28 14:29:58:339 696 5c8 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072ee2.
2014-10-28 14:29:58:339 696 5c8 SLS FATAL: GetResponse failed with hresult 0x80072ee2.
2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser — failed to get SLS data, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS — Failed to get client data and init parser, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EE2
2014-10-28 14:29:58:339 696 5c8 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
2014-10-28 14:29:58:339 696 5c8 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072EE2
2014-10-28 14:29:58:339 696 5c8 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 7; does use network; is not at background priority
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented PDC RefCount for Network to 1
2014-10-28 14:29:58:339 696 5c8 IdleTmr Incremented idle timer priority operation counter to 2
2014-10-28 14:29:58:385 696 5c8 Report *********** Report: Initializing static reporting data ***********
2014-10-28 14:29:58:385 696 5c8 Report * OS Version = 6.3.9600.0.0.196880
2014-10-28 14:29:58:385 696 5c8 Report * OS Product Type = 0x00000007
2014-10-28 14:29:58:401 696 5c8 Report * Computer Brand = VMware, Inc.
2014-10-28 14:29:58:401 696 5c8 Report * Computer Model = VMware Virtual Platform
2014-10-28 14:29:58:401 696 5c8 Report * Platform Role = 1
2014-10-28 14:29:58:401 696 5c8 Report * AlwaysOn/AlwaysConnected (AOAC) = 0
2014-10-28 14:29:58:401 696 5c8 Report * Bios Revision = 6.00
2014-10-28 14:29:58:401 696 5c8 Report * Bios Name = PhoenixBIOS 4.0 Release 6.0
2014-10-28 14:29:58:401 696 5c8 Report * Bios Release Date = 2013-08-16T00:00:00
2014-10-28 14:29:58:401 696 5c8 Report * Bios Sku Number unavailable.
2014-10-28 14:29:58:401 696 5c8 Report * Bios Vendor = Phoenix Technologies LTD
2014-10-28 14:29:58:401 696 5c8 Report * Bios Family unavailable.
2014-10-28 14:29:58:401 696 5c8 Report * Bios Major Release = 4
2014-10-28 14:29:58:401 696 5c8 Report * Bios Minor Release = 6
2014-10-28 14:29:58:401 696 5c8 Report * Locale > 2014-10-28 14:29:58:401 696 5c8 Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdatesWuApp > 2014-10-28 14:29:58:401 696 5c8 AU 2014-10-28 14:29:58:432 696 b0c Agent *************
2014-10-28 14:29:58:432 696 b0c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp > 2014-10-28 14:29:58:432 696 b0c Agent *********
2014-10-28 14:29:58:432 696 b0c Agent * Online = Yes; Ignore download priority = No
2014-10-28 14:29:58:432 696 b0c Agent * Criteria = «IsInstalled=0 and DeploymentAction=’Installation’ or IsPresent=1 and DeploymentAction=’Uninstallation’ or IsInstalled=1 and DeploymentAction=’Installation’ and RebootRequired=1 or IsInstalled=0 and DeploymentAction=’Uninstallation’ and RebootRequired=1»
2014-10-28 14:29:58:432 696 b0c Agent * ServiceID = <9482F4B4-E343-43B6-B170-9A65BC822C77>Windows Update
2014-10-28 14:29:58:432 696 b0c Agent * Search Scope =
2014-10-28 14:29:58:432 696 b0c Agent * Caller SID for Applicability: S-1-5-21-600452275-980750782-2124898778-9669
2014-10-28 14:29:58:432 696 b0c SLS Retrieving SLS response from server.
2014-10-28 14:29:58:432 696 b0c SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/<9482F4B4-E343-43B6-B170-9A65BC822C77>/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\sls.cab with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP3958.tmp with dwProvFlags 0x00000080:
2014-10-28 14:29:59:135 696 b0c Misc Microsoft signed: NA
2014-10-28 14:29:59:135 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: «117cab2d-82b1-4b5a-a08c-4d62dbee7782»
2014-10-28 14:29:59:135 696 b0c SLS FATAL: SLS:CSLSRequest::RetrieveAdditionalAttributesIfRequired: CoCreateInstance failed with 0x80040154.
2014-10-28 14:29:59:135 696 b0c Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
2014-10-28 14:29:59:135 696 b0c Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: «https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx»
2014-10-28 14:29:59:135 696 b0c Setup Checking for agent SelfUpdate
2014-10-28 14:29:59:135 696 b0c Setup Client version: Core: 7.9.9600.17092 Aux: 7.9.9600.17031
2014-10-28 14:29:59:135 696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: «https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate»
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2014-10-28 14:30:00:151 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:151 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:151 696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP3D51.tmp with dwProvFlags 0x00000080:
2014-10-28 14:30:00:167 696 b0c Misc Microsoft signed: NA
2014-10-28 14:30:00:167 696 b0c Misc Infrastructure signed: Yes
2014-10-28 14:30:00:167 696 b0c Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2014-10-28 14:30:00:167 696 b0c Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2014-10-28 14:30:00:167 696 b0c Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-10-28 14:30:00:323 696 b0c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-10-28 14:30:00:323 696 b0c PT + ServiceId = <9482F4B4-E343-43B6-B170-9A65BC822C77>, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2014-10-28 14:30:01:104 696 b0c PT WARNING: Cached cookie has expired or new PID is available
2014-10-28 14:30:01:104 696 b0c PT WARNING: PTWarn: Anonymous plug-in skipped for WU
2014-10-28 14:30:01:198 696 b0c Agent Reading cached app categories using lifetime 604800 seconds
2014-10-28 14:30:01:198 696 b0c Agent Read 1 cached app categories
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: Failed to validate cab file digest downloaded from http://download.windowsupdate.com/d/msdownload/update/others/2013/09/9242543_a77d372b9c8b13c599a3daf4b321ea1903da9a72.cab with error 0x80091007
2014-10-28 14:30:40:917 696 b0c PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 57, Old Count = 60
2014-10-28 14:30:41:151 696 b0c PT + SyncUpdates round trips: 14
2014-10-28 14:30:41:151 696 b0c PT WARNING: Sync of Updates: 0x8024402f
2014-10-28 14:30:41:151 696 b0c PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2014-10-28 14:30:41:151 696 b0c Agent * WARNING: Failed to synchronize, error = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent * WARNING: Exit code = 0x8024402F
2014-10-28 14:30:41:151 696 b0c Agent *********
2014-10-28 14:30:41:151 696 b0c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp > 2014-10-28 14:30:41:151 696 b0c Agent *************
2014-10-28 14:30:41:151 696 b0c Agent WARNING: WU client failed Searching for update with error 0x8024402f
2014-10-28 14:30:41:151 696 b0c IdleTmr WU operation (CSearchCall::Init ID 1, operation # 7) stopped; does use network; is not at background priority
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented PDC RefCount for Network to 0
2014-10-28 14:30:41:151 696 b0c IdleTmr Decremented idle timer priority operation counter to 1
2014-10-28 14:30:41:151 696 6fc AU >>## RESUMED ## AU: Search for updates [CallId = <4A8CCE12-100B-4178-998D-608DFBB0B2D0>ServiceId = <9482F4B4-E343-43B6-B170-9A65BC822C77>]
2014-10-28 14:30:41:151 696 6fc AU # WARNING: Search callback failed, result = 0x8024402F
2014-10-28 14:30:41:151 696 6fc AU #########
2014-10-28 14:30:41:151 696 6fc AU ## END ## AU: Search for updates [CallId = <4A8CCE12-100B-4178-998D-608DFBB0B2D0>ServiceId = <9482F4B4-E343-43B6-B170-9A65BC822C77>]
2014-10-28 14:30:41:151 696 6fc AU #############
2014-10-28 14:30:41:151 696 6fc AU All AU searches complete.
2014-10-28 14:30:41:151 696 6fc AU # WARNING: Failed to find updates with error code 8024402f

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Derek Desktop Engineer

I am having the exact same issue. Fresh build of Server 2012 R2 from the Microsoft Volume Licensing ISO. I tried before and after joining to the domain. Same error every time. Firewall is turned off. No AV. We do have a cloud proxy service, but I bypassed that as a test and got the same error message. I also tried to stop wuauserv and cleaning out the folder and starting it back up. No joy as well. This is a VM server running on ESXi 5.1. Server 2008 servers dont seem to have an issue. Server 2012 server don’t seem to have an issue. Only this new Server 2012 R2 server. My logs are below:

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