Проблема с установкой

Был скачан ansys academic 19.1, в файле setup просил закрыть все приложения, хотя все были закрыты. Потом попробовала установить версию 18,2, но файл setup вообще не запускается, в результате и в 19,1 версии перестал запускаться файл,я разрешаю как администратор, ноутбук думает и дальше ничего не открывает, с чем это может быть связано?

Из вашего описания невозможно понять проблему. Поэтому вынужден ответить вопросами на вопрос.

Вы точно скачали академическую версию (платную), или все-таки Student?

Был скачан ansys academic 19.1, в файле setup просил закрыть все приложения, хотя все были закрыты.

Потом попробовала установить версию 18,2, но файл setup вообще не запускается

Что происходит при попытке запуска? Никакой видимой реакции, и в диспетчере задач нет процесса Setup.exe? Или ошибку выкидывает?

в результате и в 19,1 версии перестал запускаться файл

Также прошу уточнить, сколько у Вас оперативной памяти, какой процессор и какая операционная система. Если процесс установки запускался, но по каким-то причинам не завершился успехом, прошу выслать файлы install.log и install.err из директории установки (напр. C:\Program Files\ANSYS Inc).

Версия student, которая бесплатная

Проблема была следующая: писал «please close all other applications before continuing with the installation», закрывала все, диспетчер был пуст, но не помогло, антивирусник тоже отключала, в связи с эти решила попробовать установить версию 18.2

При попытке запуска файла setup.exe не было никакой реакции компьютера (в диспетчере задач соответственно тоже не было setup.exe)

Изначально в версии 19.1 он запускался, потом при попытке установить версию 18.2 перестал открывать setup.exe в обоих версиях.

Параметры ноутбука: ОЗУ — 6 ГБ, процессор — AMD A8-6410 APU with AMD Radeon R5 Graphics 2.00 GHz, Тип системы — 64х, Windows 7

Multiple messages — ‘ Setup unable to automatically close all applications.

Original title: Multiple messages

I am continuously getting the following message although I am NOT trying set anything up! ‘ Setup unable to automatically close all applications. It is recommended that you close all applications using files that need to be updated by setup before continuing’ Can somebody please help. Thanks in advance.

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Alright, that makes it a little harder to find, but definitely not impossible. There’s a few ways I can think of. First, try just pressing Ctrl-Shift-Escape to open the task manager, and see if that dialog is listed as a ‘running program’. If it is, you can right-click it in the list and choose «go to process» to find what program is actually responsible for showing that dialog.

If that fails to help, there’s a more direct method. Microsoft makes a tool called Process Explorer that can help. Run that program, and on the toolbar is a «bulls eye» crosshair that you can drag-drop onto the unknown dialog, and it will tell you what process is creating that dialog.

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I don’t recognize that file by name, but let’s try to find out what it is. In that details list, you can right-click the process name again and this time, choose «open file location» to find out where that file is stored. This might help identify what it is, where it came from, or at least help us remove it.

If you do decide to remove it, I recommend putting it in the Recycle Bin so that we can get it back if we absolutely need to (unlikely, but better to be safe).

In addition, we need to find out where the instruction is that is telling the computer to run that file. Most likely, it’s inside your Startup folder, or inside the registry entry that controls auto-start programs that typically run in the background. To remove it from there, the easiest way is to use the Startup tab in Task Manager (Ctrl-Shift-Esc) (or MSCONFIG for Windows 7 or earlier).

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The following applicaitons should be closed before continuin

The following applicaitons should be closed before continuin

Post by romanf » Mon Jun 13, 2011 10:12 pm

The environment is Windows 7.
I have created a custom action that closed my installed application. I would like this custom action to be the first thing that runs during the uninstall process.
I’ve placed this custom action under the «Uninstall». When I uninstall (from the add/remove programs) the application a window pops up with the message: «The following applicaitons should be closed before continuing» and an empty box is displayed. if I choose «do not close applications (a Reboot may be required) only after I press OK on that window my custom action that closes my application runs.
Is there any way to run my custom action before this window appears — to prevent it from appearing?

Re: The following applicaitons should be closed before conti

Post by mihai.petcu » Tue Jun 14, 2011 7:54 am

Hi Roman and welcome to the Advanced Installer Forums,

You can try to schedule your custom action after the Begin standard action in the InstallUISequence and share it( drag and drop holding Shift key ) after the Begin standard action in the InstallExecuteSequence. This way your application should also close when running the uninstall silently.

You custom action should also be set with the following execution condition:

Re: The following applicaitons should be closed before conti

Post by romanf » Sat Jun 18, 2011 11:46 pm

Thank you Mihai for your answer.

It seems that running custom action after the Begin standard action is too early — as I get initialization errors.
I believe that the right location to run my custom action that closes my application before uninstall actually starts its action is after CostFinilize.
The thing is that my application takes 3-5 seconds to close and meanwhile the sequence continues and gets to InstallValidate where the BAD «File in use» dialog pops up.
Is there any way to halt execution until my application exists?
The execution properties I use for my custom action is: Synchronous execution, ignore return code.

Re: The following applicaitons should be closed before conti

Post by Cosmin » Sun Jun 19, 2011 12:02 pm

Windows Installer continues the execution as soon as the custom action finishes. So you need to make your custom action wait for your application to close. This is usually done through custom code.

Closing Applications

What is best practice when closing a C# application?

I have read that you can use:

But what is the difference?

Furthermore, with regards to Environment.Exit(0), I have used exit codes before when working with Java but have never fully understood their purpose. What role do they play when exiting an application in C#?

4 Answers 4

System.Windows.Forms.Application.Exit() — Informs all message pumps that they must terminate, and then closes all application windows after the messages have been processed. This method stops all running message loops on all threads and closes all windows of the application. This method does not force the application to exit. The Exit() method is typically called from within a message loop, and forces Run() to return. To exit a message loop for the current thread only, call ExitThread() . This is the call to use if you are running a Windows Forms application. As a general guideline, use this call if you have called System.Windows.Forms.Application.Run() .

System.Environment.Exit(exitCode) — Terminates this process and gives the underlying operating system the specified exit code. This call requires that you have SecurityPermissionFlag.UnmanagedCode permissions. If you do not, a SecurityException error occurs. This is the call to use if you are running a console application.

I hope it is best to use Application.Exit

See also these links:

Application.Exit is for Windows Forms applications — it informs all message pumps that they should terminate, waits for them to finish processing events and then terminates the application. Note that it doesn’t necessarily force the application to exit.

Environment.Exit is applicable for all Windows applications, however it is mainly intended for use in console applications. It immediately terminates the process with the given exit code.

In general you should use Application.Exit in Windows Forms applications and Environment.Exit in console applications, (although I prefer to let the Main method / entry point run to completion rather than call Environment.Exit in console applications).

For more detail see the MSDN documentation.

Error: «Close the following applications to continue»

某些 Creative Cloud 应用程序、服务和功能在中国不可用。

Error message: Close applications to continue installation

When you install Adobe products, you see the following message:

Please close the following applications to continue:

If this prompt recurs even after you’ve closed the listed applications, some processes for the applications could be running in the background. Terminate these background processes to continue installing the Adobe product.

Solution: Terminate the application

Terminate the application in your computer. For more details, see the following:

Terminate the process in Windows

Terminate the process using Windows Task Manager.

Right-click the taskbar and select Task Manager .

If the application mentioned in the error is listed, select the application and click End Task .

Click More details to expand the Task Manager.

Click the Processes tab. Look for any processes related to the application mentioned in the error message.

Select the process and click End task .

For example, if Adobe Bridge is mentioned in the error message, find Bridge.exe, select it, and click End task.

Terminate the process in macOS

Terminate the process on Mac OS by following these instructions:

Click the Apple icon in the upper-left corner of the screen, and choose Force Quit .

The Application List appears.

Select the application mentioned in the error message and click Force Quit .

If the application is not listed, go to Applications > Utilities and then click Activity Monitor .

Select the process and click the Force a process to quit icon.

For example, if Adobe Crash Daemon is mentioned in the error message, find Adobe Crash Daemon, select it, and click the Force a process to quit icon.

Close SugarSync if the application displayed is ShellExtLoader.