Bluetooth не распознается в Windows 10, 8 в BootCamp [FIX]

Bluetooth не распознается после того, как некоторые пользователи BootCamp обновились до Windows 10, 8.1. Прочтите это руководство, чтобы узнать, как можно решить эту проблему.

Обновления Windows 10, 8.1 часто вызывают много проблем у тех, кто использует BootCamp для запуска его на своих устройствах Mac OS. Те, кто купил в конце 2013 года ноутбуки Retina MacBook, кажутся наиболее уязвимыми, и некоторые из них остро нуждаются в поддержке BootCamp в Windows 8.1. Теперь есть еще одна проблема, связанная с Windows 8.1, которую мы обнаружили на форумах поддержки Apple: Bluetoth либо не распознан, либо не может быть включен .

Это очень неприятная проблема, поскольку она не находит и не сопрягает ваше устройство Bluetooth, например клавиатуру или динамик. Для некоторых пользователей решение проблемы с Bluetooth в Windows 8.1 было очень простым, так как один из них сообщает:

После обновления Windows до 8.1 в Bootcamp мне пришлось удалить мой драйвер MotioninJoy для распознавания Bluetooth.

И вот полное объяснение:

Я наконец понял, как заставить мой компьютер распознавать драйвер bluetooth в Windows 8 и 8.1 . По какой-то причине драйвер MotionInJoy, который я установил некоторое время назад, заставил драйвер Bluetooth исчезнуть. То, что вы хотите сделать, это зайти в Диспетчер устройств (Настройки/Панель управления/Диспетчер устройств). В самом низу ваш дополнительный игровой драйвер должен быть для MotionInJoy. Я просто удалил его, подождал 1 минуту и ​​снова открыл диспетчер устройств. Затем появился драйвер Bluetooth, и я снова смог подключить свою клавиатуру . Я сейчас пишу с него

Устранить проблемы с Bluetooth с BootCamp

Итак, вот шаги, необходимые для решения проблемы Bluetooth с BootCamp.

1. Удалите драйвер игры MotionInJoy

1. Зайдите в Диспетчер устройств (Настройки/Панель управления/Диспетчер устройств)
2. Найдите дополнительный драйвер игры MotionInJoy внизу списка
3. Удалите его, подождите несколько минут или перезагрузите систему
4. Откройте снова диспетчер устройств и драйвер Bluetooth должен быть там

2. Переустановите драйверы

Если проблема не устранена, попробуйте переустановить драйверы Apple. Запустите BootCamp со стороны Mac, и вы увидите сообщение с предложением загрузить новые драйверы Windows. Загрузите доступные драйверы. Теперь запустите Windows и установите соответствующие драйверы.

– СВЯЗАННО: более 60% пользователей Windows переключатся на MacOS для большей конфиденциальности

3. Установите Apple встроенный драйвер Bluetooth

Один пользователь предположил, что установка встроенного драйвера Apple от Apple устранила проблему. Вот шаги, чтобы следовать:

1. Откройте Диспетчер устройств> перейдите в поддерево Bluetooth-радио> щелкните правой кнопкой мыши на «Apple Broadcom Встроенный Bluetooth»> выберите «Обновить программное обеспечение драйвера»
2. Перейдите к пункту «Поиск драйверов на моем компьютере».> Позвольте выбрать из списка драйверов устройств на моем компьютере.
3. Теперь выберите «Apple Inc.» для производителя и «Apple Встроенный Bluetooth» для модели> нажмите «Далее»
4. После того, как драйвер будет установлен, вы должны увидеть «Apple Bluetooth» и «Microsoft Bluetooth Enumerator», перечисленные в разделе «Радио Bluetooth» в диспетчере устройств.
5. Теперь вы сможете настроить ваши устройства Bluetooth.

Попробуйте исправления и дайте нам знать в разделе комментариев, если они сделали работу за вас.

Question: Q: MacBook Pro Boot Camp Windows 10 bluetooth mouse and keyboard problem

I have just installed the Boot Camp with the latest Windows 10 to my MacBook Pro 13″ 2017 macOS 10.14.2. The installation went fine but the Might Mouse and Apple keyboard not working on Windows.

The first time I logged in to the Windows, I checked the Device Manager, both mouse and keyboard were installed under the Bluetooth, all the bluetooth devices reported fine, the mouse and keyboard were paired under the Bluetooth configuration but nothing of them worked.

I cannot remove / unpaired them somehow, I try to turn off the Bluetooth but once it is turned off, I cannot turn it back on again.

I then logged on back to macOS, the mouse and keyboard worked fine, I unpaired them from Mac and booted to Windows, paired them on Windows, it worked. I then booted back to the Mac side and paired them, it also worked on Mac but once I booted to Windows, it stopped working again.

Tried reset SMC, reinstalling both Windows and macOS or tried to manually install the Windows driver from Boot Camp support software did not help (the Broadcom driver was installed but Windows could not start the device, they only work with the Windows default drivers) did not help.

MacBook Pro with Touch Bar

Posted on Jan 16, 2019 1:55 PM

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Do you have a Broadcom Network adapter in Windows Device Manager?

Jan 16, 2019 5:40 PM

No, I tried to update the driver for the Bluetooth Device and Bluetooth Radio (RFCOMM Protocol TDI) with the Boot Camp driver by selecting the driver in the Drivers > Broadcom folder but it was unsuccessful, after installing the driver, it said the device cannot be powered up. For the «Broadcom Network adapter», I will check it tonight, thanks for response.

Jan 16, 2019 6:22 PM

W10 is installing what it considers the better driver, even though the Apple-provided driver has more features.

Jan 16, 2019 6:34 PM

I have just checked the Device Manager, the Broadcom Network adapter is there:

Jan 17, 2019 12:35 AM

Right-click on the 802.11ac Broadcom adapter and under Properties check and post the Driver versions.

Jan 17, 2019 1:25 AM

Thanks for help, here it is:

Jan 17, 2019 1:33 AM

Can you check if

• BT/WiFi collaboration is enabled (or automatic)
• Windows is not allowed to turn off devices to save power

Jan 17, 2019 1:35 AM

I do not see «BT/WiFi collaboration» in the settings but it seems that I found a workaround.

As I use macOS most of the time, every time I switch to Windows by «restarting», rather than «cold start», if I cold start (shutting down first) the Mac to Windows, I can use my bluetooth mouse and keyboard without issue; if I restart my Mac to Windows, they will not be functioning on Windows.

On the Mac side, no matter how I restart my Mac from Windows or Mac, the bluetooth mouse and keyboard are working fine. I will use to this workaround at the moment, not sure if this issue is by design or something to do with the driver update

Jan 17, 2019 3:02 AM

Can you click on Power Management post the available settings?

Jan 17, 2019 3:39 AM

This is the one:

Jan 17, 2019 4:25 AM

Disable (uncheck) the first box and test.

Jan 17, 2019 4:28 AM

I did that at the very beginning as I found some people suggested in different forum, it doesn’t work anyway. I think that this power option thing was fixed in the previous Windows update, so I enabled it back as it makes no difference in my issue.

Jan 17, 2019 4:41 AM

Jan 18, 2019 3:01 PM

Unfortunately lots of people on this forum have reported that Bluetooth devices don’t work in Windows 10 under Boot Camp. It used to work, but I think (I could be wrong here) there was an EFI update or something when Mojave came out that killed Bluetooth in Windows. Thankfully there’s a fix I just discovered today and it only costs $20:

-Go to your local Best Buy and get a USB-Bluetooth dongle. The one I found is from Insignia and it supports Bluetooth 4.0. I plugged it in, Windows installed it, rebooted and now I can pair my Magic Trackpad 2 without a hitch. It’s USB-A so you’ll need a hub or adapter for use in modern Macbook Pros.

Only downside is your devices will only be tethered to Windows. You won’t be able to go back and forth between Windows and macOS without disconnecting/repairing. I have both Magic Trackpads 1&2 so that isn’t an issue for me — I can use one for Windows and another for Mac, but it could be a problem for other people. But at least it works.

Question: Q: Where can I find Windows 10 Bluetooth drivers for my mid-2011 Macbook Pro?

I have installed the Windows 10 Technical Preview on my mid-2011 MacBook Pro 13-inch. I had been running Windows 7 with no problems. The installation had been done using Apple’s BootCamp software. The problem is that, in Windows 10 Device Manager, my Bluetooth USB Host Controller (found in «Other Devices») shows that no drivers are installed. Worse yet, when I click on Properties for the device, I get:

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver.

And, of course, no bluetooth radios show up in the Device Manager. Note that all of this was working perfectly in Windows 7.

Does anyone have any ideas?

MacBook Pro, OS X Yosemite (10.10.2), Windows 10 Technical Preview

Posted on Feb 3, 2015 5:50 AM

Also, on the OSX side look in About This Mac -> More Info -> System Report -> Bluetooth and post the hardware information so non-Apple drivers can also be located/tested.

Posted on Feb 3, 2015 5:56 AM

Helpful answers

2) Extract the AppleBluetoothBroadcomInstaller64.exe with 7zip or anything else

3) Go to Device manager find the bluetooth device problem :

4) Update Driver Software > Browser my computer for driver software > let me pick from a list of device drivers on my computer > Have Disk > Browse the extracted folder > OK > Next > Close

5) Its should worked again.

Aug 9, 2015 2:54 AM

1.) Launch Boot Camp Assistant
2.) Choose «Download the latest Windows support software from Apple» (FAT formatted external USB drive needed)
3.) Boot into Windows 10
4.) Open «BootCamp» folder on your USB drive and double click «setup.exe»

This worked on a 15″ Retina MacBook Pro mid 2014 running Windows 10 Pro.

Jul 29, 2015 2:01 PM

So this may be a little risky, but. there’s a freeware app called Bluetooth Driver Installer. I just ran 1.0.1.98 Beta 64-bit on Windows 10 Professional 10240 (presumably RTM). Assuming this app is safe (I crossed my fingers), it does create a restore point before it starts installing, so if it screws anything up, you should be able to roll back. The first time I ran it, it failed because it couldn’t write to C:\Windows\inf\bth.inf. Here’s a workaround.

Browse to the file, right click, click Properties. On the ‘Security’ tab, click ‘Advanced’. ‘Owner’ should show ‘TrustedInstaller’. Change it to your username. Hit OK, OK, OK, etc. a few times to get out of the properties dialog. Then pull up the properties on it again, go back to the ‘Security’ tab. Hit ‘Edit’ and add ‘Everyone’ — Full Control. Now the installer works. In Device Manager, it shows up under the Bluetooth sub-tree as ‘Microsoft Bluetooth Enumerator’, ‘Microsoft Bluetooth LE Enumerator’, and ‘My new generic Bluetooth adapter’.

Afterwards, I recommend putting all the bth.inf permissions back to the way they were. Edit the permissions again and remove the ‘Everyone’ permission you created. Then click ‘Advanced’. Click ‘Change’ next to the Owner. You have to type in ‘NT Service\TrustedInstaller’ (this won’t show up in search results, so just type/copy+paste it w/o the »s). Hit OK a bunch of times and you’re all set.

I just did this a few minutes ago so I don’t know whether Windows 10 will undo the modifications one day. Also sfc /scannow may not like it.

Windows 10 update on bootcamp bluetooth issues fix

My bluetooth stopped working once windows 10 upgrade was installed. I found this simple fix:

• Open Device Manager, open the Bluetooth Radios subtree, right-click the «Apple Broadcom Built-in Bluetooth» icon, and choose the «Update Driver Software. » menu item.
• Choose «Browse my computer for driver software»
• Choose «Let me pick from a list of device drivers on my computer»
• Select «Apple Inc.» for Manufacturer, and «Apple Built-in Bluetooth» for Model, and click Next.

After the driver installed, The device list sows «Apple Broadcom Built-in Bluetooth» had been replaced by «Apple Built-in Bluetooth» and «Microsoft Bluetooth Enumerator» in the Bluetooth Radios subtree of Device Manager

I was then able to use the Add a device wizard to set up my Bluetooth mouse and keyboard.

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Replies (8) 

I have the same problem on my bluetooth mouse.

So, I tried to do what you did for fixing the problem.

But, I can not find the driver «Apple Built-in Bluetooth».

Where did you find it?

Please, answer me.

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@joesej thanks for posting this work around. It worked a treat for my apple Bluetooth card in Windows 10. I have been able to pair my iPhone and keyboard via Bluetooth.

Now I just need to get a wireless driver that works reliably in Windows 10 with my Broadcom (BCM943602CS) Wi-Fi combo card.

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Did you manage to install Windows 10 with my Broadcom (BCM943602CS) Wi-Fi combo card?

I can’t fine the driver for it as well. I let you know if i have any luck

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Yes I have both the Wi-Fi and Bluetooth modules for this card working under Windows 10.

I downloaded the latest Apple drivers using Bootcamp Assistant under OS X. The BC Assistant wizard allows you to save the latest Apple drivers to a FAT32 formatted USB stick.

The previous drivers that have been hosted in various locations on line were v5 drivers, these do not work under Windows 10.

The latest Apple drivers are v6, which I understand have been written for Windows 10.

Once you have downloaded the latest drivers, navigate to \Bootcamp\Drivers\Broadcom

There you will find the wireless and Bluetooth drivers for this card. Install these and both should be ready and waiting to be used.

I have attached a screenshot of the Device Manager tree from my PC, which shows the Apple Bluetooth and Broadcom 802.11ac wireless elements are correctly installed.

The tree also shows a couple of ‘Other Device’ items, which are part of the combo card and Apple specific I think. Anyway the card works without drivers for these other two elements.