Ошибка 8024001B при обновлении Windows — как исправить
В процессе обновления Windows есть шанс увидеть ошибку 8024001B. Как правило, на подобный код жалуются владельцы таких операционных систем, как Windows 7 и Windows 8.1. Тем не менее появление ошибки также возможно и на современных сборка Windows 10.
Что вызывает ошибку 8024001B?
Подобную ошибку зачастую вызывают некорректно работающие компоненты Центра обновления Windows. Почему они начали работать неправильно — сложно определить. Может быть, из-за какого-то бага, возможно — они были повреждены. Так или иначе работу компонентов можно восстановить, выполнив процедуру их сброса.
Также ошибка 8024001B способна появляться в результате повреждения некоторых системных файлов Windows. Тут на выручку вам придется либо System File Checker, либо точка восстановления системы, которая была автоматически создана Windows. При наличии повреждению что-то должно помочь.
Методы решения ошибки 8024001B
Метод №1 Средство устранения неполадок
Итак, давайте для начала попытаемся положиться на автоматизированные системные средства, предназначенные для решения всевозможных неполадок. Нажмите на клавиатуре Windows+I для открытия окошка с Параметрами системы. Теперь перейдите в раздел «Обновление и безопасность», далее — в подраздел «Устранение неполадок».
В открытом подразделе перед вами предстанет обширный список из различных компонентов системы. Найдите и выберите компонент «Центр обновления Windows». Затем нажмите на кнопку «Запустить средство устранения неполадок». Все, что вам нужно дальше делать — это следовать инструкциям на экране и пытаться избавиться от ошибки 8024001B.
Метод №2 Сброс компонентов Центра обновления
В большинстве случаев никто не любит заниматься подобным делом, ведь на его выполнение требуется много сил и времени. Сброс компонентов Центра обновления Windows, как правило, производится при помощи Командной строки и целой кучи различных команд.
Тем не менее вы можете использовать «батник» собственного производства для подобной задачи. Нажмите на клавиатуре Windows+R. Пропишите в пустой строчке открывшегося окошка значение notepad и нажмите Enter.
Теперь копируйте все нижеуказанные команды и вставьте их в открытое окошко Блокнота:
::Сброс центра обновлений
::GamesQA.ru
:: Checking and Stopping the Windows Update services
set b=0
:bits
set /a b=%b%+1
if %b% equ 3 (
goto end1
)
net stop bits
echo Checking the bits service status.
sc query bits | findstr /I /C:»STOPPED»
if not %errorlevel%==0 (
goto bits
)
goto loop2
:end1
cls
echo.
echo Cannot reset Windows Update since «Background Intelligent Transfer Service» (bits) service failed to stop.
echo.
pause
goto Start
:wuauserv
set /a w=%w%+1
if %w% equ 3 (
goto end2
)
net stop wuauserv
echo Checking the wuauserv service status.
sc query wuauserv | findstr /I /C:»STOPPED»
if not %errorlevel%==0 (
goto wuauserv
)
goto loop3
:end2
cls
echo.
echo Cannot reset Windows Update since «Windows Update» (wuauserv) service failed to stop.
echo.
pause
goto Start
:loop3
set app=0
:appidsvc
set /a app=%app%+1
if %app% equ 3 (
goto end3
)
net stop appidsvc
echo Checking the appidsvc service status.
sc query appidsvc | findstr /I /C:»STOPPED»
if not %errorlevel%==0 (
goto appidsvc
)
goto loop4
:end3
cls
echo.
echo Cannot reset Windows Update since «Application Identity» (appidsvc) service failed to stop.
echo.
pause
goto Start
:cryptsvc
set /a c=%c%+1
if %c% equ 3 (
goto end4
)
net stop cryptsvc
echo Checking the cryptsvc service status.
sc query cryptsvc | findstr /I /C:»STOPPED»
if not %errorlevel%==0 (
goto cryptsvc
)
goto Reset
:end4
cls
echo.
echo Cannot reset Windows Update since «Cryptographic Services» (cryptsvc) service failed to stop.
echo.
pause
goto Start
:Reset
Ipconfig /flushdns
del /s /q /f «%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat»
del /s /q /f «%ALLUSERSPROFILE%\Microsoft\Network\Downloader\qmgr*.dat»
del /s /q /f «%SYSTEMROOT%\Logs\WindowsUpdate\*»
if exist «%SYSTEMROOT%\winsxs\pending.xml.bak» del /s /q /f «%SYSTEMROOT%\winsxs\pending.xml.bak»
if exist «%SYSTEMROOT%\winsxs\pending.xml» (
takeown /f «%SYSTEMROOT%\winsxs\pending.xml»
attrib -r -s -h /s /d «%SYSTEMROOT%\winsxs\pending.xml»
ren «%SYSTEMROOT%\winsxs\pending.xml» pending.xml.bak
)
if exist «%SYSTEMROOT%\SoftwareDistribution.bak» rmdir /s /q «%SYSTEMROOT%\SoftwareDistribution.bak»
if exist «%SYSTEMROOT%\SoftwareDistribution» (
attrib -r -s -h /s /d «%SYSTEMROOT%\SoftwareDistribution»
ren «%SYSTEMROOT%\SoftwareDistribution» SoftwareDistribution.bak
)
if exist «%SYSTEMROOT%\system32\Catroot2.bak» rmdir /s /q «%SYSTEMROOT%\system32\Catroot2.bak»
if exist «%SYSTEMROOT%\system32\Catroot2» (
attrib -r -s -h /s /d «%SYSTEMROOT%\system32\Catroot2»
ren «%SYSTEMROOT%\system32\Catroot2» Catroot2.bak
)
:: Reset Windows Update policies
reg delete «HKCU\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate» /f
reg delete «HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate» /f
reg delete «HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate» /f
reg delete «HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate» /f
gpupdate /force
:: Reset the BITS service and the Windows Update service to the default security descriptor
sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
:: Reregister the BITS files and the Windows Update files
cd /d %windir%\system32
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
regsvr32.exe /s shdocvw.dll
regsvr32.exe /s browseui.dll
regsvr32.exe /s jscript.dll
regsvr32.exe /s vbscript.dll
regsvr32.exe /s scrrun.dll
regsvr32.exe /s msxml.dll
regsvr32.exe /s msxml3.dll
regsvr32.exe /s msxml6.dll
regsvr32.exe /s actxprxy.dll
regsvr32.exe /s softpub.dll
regsvr32.exe /s wintrust.dll
regsvr32.exe /s dssenh.dll
regsvr32.exe /s rsaenh.dll
regsvr32.exe /s gpkcsp.dll
regsvr32.exe /s sccbase.dll
regsvr32.exe /s slbcsp.dll
regsvr32.exe /s cryptdlg.dll
regsvr32.exe /s oleaut32.dll
regsvr32.exe /s ole32.dll
regsvr32.exe /s shell32.dll
regsvr32.exe /s initpki.dll
regsvr32.exe /s wuapi.dll
regsvr32.exe /s wuaueng.dll
regsvr32.exe /s wuaueng1.dll
regsvr32.exe /s wucltui.dll
regsvr32.exe /s wups.dll
regsvr32.exe /s wups2.dll
regsvr32.exe /s wuweb.dll
regsvr32.exe /s qmgr.dll
regsvr32.exe /s qmgrprxy.dll
regsvr32.exe /s wucltux.dll
regsvr32.exe /s muweb.dll
regsvr32.exe /s wuwebv.dll
regsvr32.exe /s wudriver.dll
netsh winsock reset
netsh winsock reset proxy
:: Set the startup type as automatic
sc config wuauserv start= auto
sc config bits start= auto
sc config DcomLaunch start= auto
:Start
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
Как только команды окажутся в Блокноте, нажмите на пункт «Файл» в строке меню и выберите пункт «Сохранить как…». Задайте создаваемому файлу любое имя, например, Сброс центра обновлений, и измените его расширение с .txt на .bat (это очень важно!), а затем сохраните файл в удобное место на компьютере.
В итоге у вас должен получиться, к примеру, файл Сброс центра обновлений.bat. Кликните на этот файл дважды левой кнопкой мыши, после чего начнется автоматический процесс сброса компонентов Центра обновления Windows. Дождитесь его окончания и проверьте наличие ошибки 8024001B.
Метод №3 Восстановление системы
В крайнем случае можно попробовать воспользоваться точкой восстановления. Зачастую после восстановления системы никакие ошибки не должны вас больше беспокоить. Хорошо, нажмите на клавиатуре Windows+R и выполните команду rstrui. В появившемся окошке вам необходимо выбрать точку, на момент создания которой ошибки 8024001B не наблюдалось, и запустить процесс восстановления системы. Процесс очень прост и не займет много времени. Также помните: ваш компьютер может перезагружаться при восстановлении.
Мы надеемся, что данные методы помогли вам в решении ошибки 8024001B.
Windows 10 Update wont download (Error 0x8024401b)
My start bar and cortana have stopped working and after scrolling along the web apparently the only way to fix it is to install the lastest windows 10 updates but when i try to install the latest i get Error 0x8024401b.
Replies (8)
Thank you for posting in Microsoft Community and being part of Windows 10.
I understand your concern installing the latest update on your computer with error: 0x8024401b . We will help you to resolve this issue.
This issue might have occurred due to corrupted/ missing Windows Update Components or system files.
Do let us know if you are able to see any error code/ error message when accessing Start button and Cortana?
Method 1: I suggest you to disable any third-party anti-virus software and check if you are able to install the updates.
S tep 1: Disable anti-virus software.
NOTE : Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn’t disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you’re done. If you’re connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
If the issue still persists, I suggest you to uninstall the anti-virus software.
Step 2: I suggest you to run Windows Update troubleshooter.
Windows Update troubleshooter resolves problems that prevents you from updating windows.
Steps:
- Press Windows + X , click on Control Panel , select Category and then select Large or Small icons .
- Click on Troubleshooting and click on View all in the left pane.
- Select Windows Update to run the Windows Update Troubleshooter and follow the on-screen instructions.
Method 2: I suggest you to perform Clean boot to avoid any third party software conflict.
Disclaimer: Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.
(Applies to Windows 10 as well)
Note: Refer «How to reset the computer to start normally after clean boot troubleshooting» to reset the computer to start as normal after troubleshooting.
For more information refer: Get help with the Windows 10 Start menu
Hope it helps. Try the above and update us the status of this issue for further assistance.
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Thank you for responding.
I suggest you to try the below troubleshooting steps to rename the Software distribution folder, start the Windows Update service and check if it helps.
Step 1: Stop BITS, Cryptographic, MSI Installer and the Windows Update Services.
- Press Windows Key + X on the keyboard.
- Select Command Prompt (Admin) from the menu.
- Type the following commands at a command prompt. Press ENTER key after each command.
- net stop wuauserv
- net stop cryptSvc
- net stop bits
- net stop msiserver
Step 2: Rename SoftwareDistribution folder.
Press Windows key + X key on the keyboard.
Click on Command Prompt (Admin).
Type net stop wuauserv and press Enter.
Type rename c:\windows\SoftwareDistribution softwaredistribution.old and press enter
Type net start wuauserv and press Enter.
Type Exit and press Enter
Step 3: Start BITS, Cryptographic, MSI Installer and the Windows Update Services
- Type the following commands in the Command Prompt.
- Press the ENTER key each command.
- net start wuauserv
- net start cryptSvc
- net start bits
- net start msiserver
3. Type Exit in the Command Prompt to close
4. Restart the computer and check with the status of this issue.
Hope it helps. Try the above and kindly update the status of this issue for further assistance.
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I don’t really understand all of this stuff, if win 10 worked fine, then some updates installed, and now the start menu and cortana won’t work, why should we the people have to go into this long drawn out rigamarole to fix something that we had nothing to do with in the first place?
Microsoft: you see that a gajillion folks have had this issue, figure it out and send the fix to our computers!
I am just about ready to go find a different operating system, or throw my 1,000.00 HP computer on the burn pile. This gets really old.
I started with Windows SE, XP, 7, and now 10. We get told we have to upgrade to new platforms because Microsoft will no longer support those platforms, so like sheep we follow the herd and get bigger and better windows. Well it looks like the same old stuff, because once again, this update and that up date messes up something that was working just fine. Not only does my windows icon not work, but cortana doesn’t, plus I have to jump through hoops now just to find my settings, and boy was that fun. My DVD player no longer works, the new and improved photo thingy, won’t display my pictures.
Yep, enjoying the new and improved Windows 10 platform. NOT!
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Thank you for responding.
I regret for the inconvenience caused to you after installing the latest update.
Do let us know which was the latest update (KB number) installed on your computer?
I suggest you to perform a system restore to the earlier point before installing the latest update. When you perform a System Restore the time and date would be changed on your computer.
System Restore: Though it is said that System Restore does not affect your personal information such as email, documents, photos, videos, etc., but there is highly possible that some of your personal files are deleted while system restoring.
During System Restore, there may be errors and such errors may cause damage to the files that are present in the system. And, computer shutdown during restoring process may also lead to file loss. Sometimes when System Restore is failed, it may lead to loss of important files as well.
I recommend you to refer to the Microsoft article to perform System Restore: Recovery options in Windows 10
Section: Restore from a system restore point.
Hope it helps. Reply to the post with an updated status of this issue for further assistance.
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My computer hasn’t worked well for quite some time, these are the issues: when you click on the windows icon in the lower left corner, the hour glass flickers but nothing happens When you right click on it, you have a lot of choices to shut down the computer, reach the control panel, event viewer, programs and features, etc. You can’t click into the box to ask Cortana anything. My new notification area, won’t open, and when you right click on it, there is an option to open command center, and when you do that, it doesn’t do anything. The new photo area used to work, and when I now click on a picture, it just flickers and won’t open any pictures, luckily, I was able to tell it to open with photo gallery, & I can access my photos that way.
I am unable to download the pictures from my phone to the computer. ya, not happy with that. And some of my photo folders are missing since all of this.
And I see that I am supposed to do the recovery thing. Everything had been working fine then updates were added to my computer, and now things don’t work. This is none of my doing, this is your updates that have messed up my computer.
What part about that are you not getting?
The windows updates that I have been able to access are: KB3116908 on 12/7/15, KB3122947 on 12/8/15, KB3124262 on 1/29/16, KB3139907on 3/1/16 KB3140743 on 3/2/16. BUT my computer hasn’t been doing all of these things properly since November of 2015.
How is any of this my fault and why should I have to do recovery, or do this or do that when I did not cause any of these problems?
I am not the only one that has the issue with Cortana and the start menu.
