Windows 10 Another installer is currently running

I have been searching around for quite awhile now and have failed to find any solutions to my problem. The problem started when i tried to install a trial version of adobe Photoshop. When I tried to install it, it said that another installer is currently running and to try again once the installation was finished. No other programs where being installed at the time. After that i tried to install a different program but that program also came up with a similar error. From what i have been reading online I believed it is a problem with the windows update installer. But everything I have tried to do has failed to work. I would appreciate any feedback and I hope this problem can be resolved quickly.

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Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to Stop the Windows Installer service by following the steps below:

1. Press Windows key + R, type services.msc and press Enter.
2. Double click on Windows Installer and in General tab, click on Stop.
3. Click on Apply and OK.

After the steps are complete, restart the system and Start the Windows Installer service by following the steps below:

1. Press Windows key + R, type services.msc and press Enter.
2. Double click on Windows Installer and in General tab, click on Start.
3. Click on Apply and OK.

Try to install the application and check for the status.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.

Troubleshooting tips for installing and updating Microsoft Edge

Note: This article is for the new Microsoft Edge . Get help for the legacy version of Microsoft Edge.

If you run into problems downloading, installing, or updating the new Microsoft Edge , here are a few things you can try. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

1. Check your operating system

Microsoft Edge is currently available on Windows 10, Windows 8 and 8.1, and Windows 7, 32-bit (x86) and 64-bit (x64). It’s also available on macOS 10.12 Sierra or higher, and Linux.

2. Check network connectivity

Check your network connection. For more info, see Fix network connection issues in Windows.

Check your VPN. If you received a 403 error and are using VPN, the VPN might be blocking Microsoft Edge from downloading correctly. Try disconnecting from the VPN temporarily while you download and install Microsoft Edge.

3. Check your trusted sites

If you’re using Internet Explorer to download Microsoft Edge, you might need to add officeapps.live.com to your browser’s list of trusted sites.

In Internet Explorer, select Tools > Internet options.

Select the Security tab, then select Trusted sites (with the green checkmark) > Sites.

Under Add this website to the zone, type https://officeapps.live.com, select Add, and then select Close.

Continue downloading and reinstalling Microsoft Edge.

4. Try reinstalling Microsoft Edge

If you’re a Windows user, you don’t need to uninstall Microsoft Edge before you reinstall it. Also, your history, cookies, and settings will be restored after the reinstall completes.

If you’re a Mac or Linux user, you’ll need to uninstall Microsoft Edge before you reinstall it, and your history, cookies, and settings won’t be restored after the reinstall.

Here’s how to uninstall Microsoft Edge if you’re a Mac user:

Open Finder and in the Applications folder, select Microsoft Edge.

Select File > Move to Trash.

Here’s how to uninstall Microsoft Edge if you’re a Linux user:

Run the uninstall command on Terminal Window for the following Linux distros:

Debian/Ubuntu (deb): sudo apt remove microsoft-edge-dev

Fedora (rpm): sudo dnf remove microsoft-edge-dev

openSUSE (rpm): sudo zypper remove microsoft-edge-dev

Here’s how to reinstall Microsoft Edge whether you’re a Windows or Mac user:

Open any working browser. ( Note: If you’re a Windows user and your Microsoft Edge is not currently functioning, to open Internet Explorer, type IE in the search box on the taskbar and then select Internet Explorer from the results. Or press the Windows logo key on your keyboard and then type IE in the search bar.)

Go to www.microsoft.com/edge to download and reinstall Microsoft Edge.

5. Restart your computer

If there’s still a problem, restart your computer, and then try reinstalling Microsoft Edge again. To restart your computer, select Start > Power > Restart .

6. Contact support

If you’re still having trouble, contact our support team.

7. Help for specific error codes or issues

Error message or issue

A higher version of Microsoft Edge is already installed on your machine.

There was a problem installing. Please try again later.

Try opening the Downloads folder on your computer and run MicrosoftEdgeSetup.exe from that folder.

If the installer can’t be found, download and reinstall Microsoft Edge.

If the error persists, reboot your computer then reinstall Microsoft Edge.

Verify that there’s enough space on your hard drive to install Microsoft Edge. Uninstall programs that are no longer needed, or use Disk Cleanup to free up disk space:

Press the Windows logo key + R on your keyboard.

In the Open box, type cleanmgr, and then select OK.

Follow the Disk Cleanup instructions to free up disk space.

Go to www.microsoft.com/edge to download and reinstall Microsoft Edge.

Microsoft Edge files might be corrupted. Try reinstalling Microsoft Edge.

Another install, update, or uninstall is in progress. If you accidentally launched installer twice, close the other installer.

Wait for a few minutes, then retry.

If the error persists, restart your computer and then retry. To restart your computer, select Start > Power > Restart .

The installer did not complete. Installation has been aborted.

Wait for a few minutes, then retry.

If the error persists, restart your computer and then retry.

The update server is busy, try again later.

Unable to connect to the Internet.

Microsoft Edge Update might be blocked by your firewall. To troubleshoot:

Select Firewall & network protection > Allow an app through firewall.

Select Change settings > Allow another app.

Add “%ProgramFiles(x86)%\Microsoft\EdgeUpdate\ \MicrosoftEdgeUpdate.exe” for 64-bit machines or “%ProgramFiles(x86)%\Microsoft\EdgeUpdate\\MicrosoftEdgeUpdate.exe ” for 32-bit machines where is the highest number in the «Edge Update» folder. For example, “%ProgramFiles(x86)%\Microsoft\EdgeUpdate\1.3.111.19\MicrosoftEdgeUpdate.exe”.

Make sure your Background Intelligent Transfer Service (BITS) is turned on:

In the search box on the taskbar, type Control Panel, then select it from the results.

Select System and Security > Administrative Tools, choose Services from the list, and then choose Background Intelligent Transfer Service from the list.

On the General tab, under Startup type, choose Automatic (Delayed Start), and then select OK.

If updating these settings doesn’t resolve the problem, try reinstalling Microsoft Edge.

Wait for a few minutes, then try again.

If you’re still seeing this error, try reinstalling Microsoft Edge.

Can not install the same Microsoft Edge version that is currently running. Please close Microsoft Edge and try again.

Close Microsoft Edge and try again.

If you’re still seeing this error, wait a couple minutes and try again.

If Microsoft Edge is closed but you’re still seeing this error, other apps might be running Microsoft Edge in the background. Restart your device, then try again.

Failed to cache the downloaded installer. Error: 0xa043050d

Some of the installer files were deleted from your computer. Go to www.microsoft.com/edge, download Microsoft Edge again, and then reinstall.

If the error persists, check to see if your antivirus software is blocking Microsoft Edge.

The installer failed to start.

Verify that there’s enough space on the hard drive to install Microsoft Edge. Uninstall programs that are no longer needed, or use Disk Cleanup to free up space:

Press the Windows logo key + R on your keyboard.

Type cleanmgr,and then press Enter.

Follow the on-screen instructions to free up disk space.

Wait for a few minutes, then try again.

If you’re still seeing this error, try reinstalling Microsoft Edge.

The updater is currently running. Refresh in a minute to check again.

Microsoft Edge is already running an update. Wait a few minutes, then try again.

Error message or issue

Microsoft AutoUpdate is busy. You might have updates for Microsoft Office products pending. Please try again later.

Select Open Microsoft AutoUpdate on the About Microsoft Edge page or open Microsoft AutoUpdate manually.

Install any pending updates for Microsoft Office products.

Try updating Microsoft Edge again by checking for updates on Microsoft AutoUpdate or going to Settings and more > Settings > About Microsoft Edge.

Failed to check for updates. There is currently no network connection.

There is no network connection. Make sure you’re connected to the internet.

Sorry, Microsoft Edge update check failed.

Make sure you’re connected to the internet.

Select Open Microsoft AutoUpdate on the About Microsoft Edge page, or open Microsoft AutoUpdate manually. If the system detects a problem, follow the on-screen instructions to resolve it. Also, see Update Office for Mac automatically.

The updates you downloaded weren’t applied. Try again later.

Make sure you’re connected to the internet.

Wait an hour and try updating again by selecting Microsoft Edge > About Microsoft Edge to check for and download available updates.

Microsoft Edge wasn’t updated successfully.

Make sure you’re connected to the internet.

Wait an hour and try updating again by selecting Microsoft Edge > About Microsoft Edge.

If you continue to experience difficulties, confirm that Microsoft AutoUpdate is working as it should:

On the About Microsoft Edge page, select Open Microsoft Update or open Microsoft AutoUpdate manually. If the system detects a problem, follow the on-screen instructions to resolve it. Also see Update Office for Mac automatically for help with Microsoft AutoUpdate.

The update wasn’t downloaded successfully. Try again later.

The update is taking too long to download, or Microsoft AutoUpdate is currently busy with other updates. If you don’t get an update notification within an hour, try updating again by selecting Microsoft Edge > About Microsoft Edge.

Microsoft Edge has not updated to the latest build.

App failed to register for Microsoft AutoUpdate.

You might need to update Microsoft AutoUpdate. To check for and download the latest release, see Release history for Microsoft AutoUpdate.

I can’t find Microsoft Edge after install

Select Command + Space to launch Spotlight.

In the search box, type edge.

Launch Edge by selecting Microsoft Edge if it appears in the search bar.

If it doesn’t appear in the search bar, try reinstalling Microsoft Edge.

How to open Microsoft AutoUpdate manually

Type Command + Shift + G from the desktop or a Finder window.

Type /Library/Application Support/Microsoft/MAU2.0.

Select Microsoft AutoUpdate.

Error message or issue

A higher version of Microsoft Edge is already installed on your machine.

There was a problem installing. Please try again later.

Try opening the Downloads folder on your computer and run MicrosoftEdgeSetup.exe from that folder.

If the installer can’t be found, download and reinstall Microsoft Edge.

If the error persists, reboot your computer then reinstall Microsoft Edge.

Verify that there’s enough space on your hard drive to install Microsoft Edge. Uninstall programs that are no longer needed, or use Disk Cleanup to free up space:

Press the Windows logo key + R on your keyboard.

Type cleanmgr, and then press Enter.

Follow the Disk Cleanup instructions to free up disk space.

Go to www.microsoft.com/edge to download and reinstall Microsoft Edge.

Microsoft Edge install files might be corrupted. Try reinstalling Microsoft Edge.

Another install, update, or uninstall is in progress. If you accidentally launched the Microsoft Edge installer twice, close the other installer.

Wait for a few minutes, then try again.

If the error persists, restart your computer and then retry.

The installer did not complete. Installation has been aborted.

Wait for a few minutes, then try again.

If the error persists, restart your computer and then retry.

The update server is busy, try again later.

Unable to connect to the Internet

Microsoft Edge Update might be blocked by your firewall. To troubleshoot:

Select Control Panel > System and Security, and then, under Windows Firewall, select Allow an app through Windows Firewall.

Select Change Settings > Allow another app,and then select Browse.

Add “%ProgramFiles(x86)%\Microsoft\EdgeUpdate\ \MicrosoftEdgeUpdate.exe” for 64-bit machines or “%ProgramFiles%\Microsoft\EdgeUpdate\ \MicrosoftEdgeUpdate.exe” for 32-bit machines where “ ” is the highest number in the “Edge Update” folder. For example, “%ProgramFiles(x86)%\Microsoft\EdgeUpdate\1.3.99.7\MicrosoftEdgeUpdate.exe”.

Make sure your Background Intelligent Transfer Service (BITS) is turned on:

In Control Panel, select Administrative Tools > Services, and then choose Background Intelligent Transfer Service from the list.
b. In the General section, change the Startup type to Automatic (Delayed Start).

Wait for a few minutes, then try again.

If you’re still seeing this error, try reinstalling Microsoft Edge.

Can not install the same Microsoft Edge version that is currently running. Please close Microsoft Edge and try again.

Close Microsoft Edge and try again.

If you’re still seeing this error, wait a couple minutes and try again.

If Microsoft Edge is closed but you’re still seeing this error, other apps might be running Microsoft Edge in the background. Restart your device, then try again.

Failed to cache the downloaded installer. Error: 0xa043050d

Some of the installer files were deleted from your computer. Go to www.microsoft.com/edge, download Microsoft Edge again, and then reinstall.

If the error persists, check to see if your antivirus software is blocking Microsoft Edge.

The installer failed to start.

Verify that there’s enough space on the hard drive to install Microsoft Edge. Uninstall programs that are no longer needed, or use Disk Cleanup to free up space:

Press the Windows logo key + R on your keyboard.

Type cleanmgr,and then press Enter.

Follow the on-screen instructions to free up disk space.

Wait for a few minutes, then try again.

If you’re still seeing this error, try reinstalling Microsoft Edge.

The updater is currently running. Refresh in a minute to check again.

Microsoft Edge is already running an update. Wait a few minutes and then check again.

Error message or issue

A higher version of Microsoft Edge is already installed on your machine.

There was a problem installing. Please try again later.

Try opening the Downloads folder on your computer and run MicrosoftEdgeSetup.exe from that folder.

If the installer can’t be found, download and reinstall Microsoft Edge.

If the error persists, reboot your computer then reinstall Microsoft Edge.

Verify that there’s enough space on your hard drive to install Microsoft Edge. Uninstall programs that are no longer needed, or use Disk Cleanup to free up space:

Select Start > All Programs > Accessories > System Tools > Disk Cleanup.

Choose Drive C, and then select OK.

Check the items you want to delete. Downloaded Program Files, Temporary Internet Files, Temporary Files, and Recycle Bins are generally safe to delete.

Select Delete Files.

Go to www.microsoft.com/edge to download and reinstall Microsoft Edge.

Microsoft Edge install files might be corrupted. Try reinstalling Microsoft Edge.

Another install, update, or uninstall is in progress. If you accidentally launched the Microsoft Edge installer twice, close the other installer.

Wait for a few minutes, then try again.

If the error persists, restart your computer and then retry.

The installer did not complete. Installation has been aborted.

Wait for a few minutes, then try again.

If the error persists, restart your computer and then try again.

The update server is busy, try again later.

Unable to connect to the Internet.

Microsoft Edge Update might be blocked by your firewall. To troubleshoot:

Select Start > Control Panel > System and Security , and then, under Windows Firewall, select Allow an app through Windows Firewall.

Select Change Settings > Allow another app, and then select Browse. Add “%ProgramFiles(x86)%\Microsoft\EdgeUpdate\ \MicrosoftEdgeUpdate.exe” for 64-bit machines or “%ProgramFiles%\Microsoft\EdgeUpdate\ \MicrosoftEdgeUpdate.exe” for 32-bit machines where “ ” is the highest number in the “Edge Update” folder. For example, “%ProgramFiles(x86)%\Microsoft\EdgeUpdate\1.3.99.7\MicrosoftEdgeUpdate.exe”.

Make sure the Background Intelligent Transfer Service (BITS) is turned on:

Select Start > Control Panel > Administrative Tools > Services, and then choose Background Intelligent Transfer Service from the list.

In the General section, change the Startup type to Automatic (Delayed Start).

Your device doesn’t have the Microsoft certificates required for browser install. These certificates help your operating system identify apps as trustworthy.

Update your operating system. The minimum version we support is Windows 7 SP1.

To check your Windows 7 version: Open the Start menu, type “winver” and press Enter.

Wait for a few minutes, then try again.

If you’re still seeing this error, try reinstalling Microsoft Edge.

Can not install the same Microsoft Edge version that is currently running. Please close Microsoft Edge and try again.

Close Microsoft Edge and try again.

If you’re still seeing this error, wait a couple minutes and try again.

If Microsoft Edge is closed but you’re still seeing this error, other apps might be running Microsoft Edge in the background. Restart your device, then try again.

Failed to cache the downloaded installer. Error: 0xa043050d

Some of the installer files were deleted from your computer. Go to www.microsoft.com/edge, download Microsoft Edge again, and then reinstall.

If the error persists, check to see if your antivirus software is blocking Microsoft Edge.

The installer failed to start

Verify that there’s enough space on the hard drive to install Microsoft Edge. Uninstall programs that are no longer needed, or use Disk Cleanup to free up space:

Press the Windows logo key + R on your keyboard.

Type cleanmgr,and then press Enter.

Follow the on-screen instructions to free up disk space.

Wait for a few minutes, then try again.

If you’re still seeing this error, try reinstalling Microsoft Edge.

The updater is currently running. Refresh in a minute to check again.

Microsoft Edge is already running an update. Wait a few minutes and then check again.

Error message or issue

.rpm/.deb package fails to install

Make sure package information in your system is up to date. You can run the following commands to fetch the latest package information: